Terms and Conditions

These General Terms and Conditions of Use (“Terms”) are entered by and
between you and Connected, an Abu Dhabi based company under (“Connected PORTAL
LLC”). In consideration of your use of and access to this Internet site,
Connected’s mobile services, Connected ‘s telephone ordering and voice
response unit services, Connected’s software applications downloaded to
your desktop, Connected email addresses, and other websites and services
on which these Terms are posted or expressly referenced (“Connected
Services”), and the promises and obligations herein, and intending to be
legally bound, you and Connected hereby agree as follows:

Your access to, and your use of the Connected Services is subject to these
Terms, which incorporate the separately posted Privacy Statement and
other policies, as well as any modifications to them issued by Connected
and all applicable laws and regulations. If any of the Connected Services
set forth separate or additional terms and conditions of use, privacy
statement, or other policy (“Separate Terms”), then those Separate Terms
as modified from time to time shall apply in connection with your use of
that Connected Service. In the event of a direct conflict between such
Separate Terms and these Terms, the Separate Terms shall govern.

BY USING THE Connected SERVICES, YOU AGREE TO AND WILL BE DEEMED TO BE
BOUND BY THESE TERMS AND OTHER APPLICABLE POLICIES. If you do not want
to be bound by these Terms or policies, do not use the Connected Services.

Connected Services provide information concerning various products and
services and the opportunity to obtain additional information concerning
those products and services or to purchase them. These Terms, and the
information provided by the Connected Services in no way override the
terms and conditions of your purchase of any product or service except
as specifically provided herein. In the event that any area within or
feature offered by the Connected Services contains specific terms and
conditions concerning its use (“Specific Terms”), those Specific Terms
are in addition to these Terms. In the event of a direct conflict
between these Terms and the Specific Terms, the Specific Terms shall
govern.

INTRODUCTION

Connected is an online marketplace to buy and sell
items.

It is important that you read and understand the agreement below. Using
this website and the Connected App means you accept this agreement and any changes made after
the commencement of use

1. CHANGES IN TERMS

Connected shall have right at any time and without prior notice, at its
sole discretion, to revise these Terms or to impose new terms and
conditions with respect to access to or use of the Connected Services.
Such revisions and additions shall be effective immediately upon notice
thereof, which may be given by any means, including without limitation
posting the revised or additional terms and conditions on the Connected
Services.

You are responsible for reviewing these Terms periodically for any
modification to these Terms that may affect your rights or obligations
hereunder. You agree that you shall be deemed to be apprised of and
bound by any modification by Connected to these Terms. ANY ACCESS OR USE
OF THE Connected SERVICES BY YOU AFTER NOTICE OF REVISIONS OR ADDITIONS TO
THESE TERMS SHALL CONSTITUTE AND BE DEEMED TO BE YOUR AGREEMENT TO SUCH
REVISIONS OR ADDITIONS. No modification to these Terms by any party
other than Connected shall be valid or enforceable against Connected unless
expressly agreed to by Connected in a writing signed by a duly authorized
officer of Connected.

2. TERMINATION

These Terms are effective until terminated by Connected. Connected may
terminate these Terms without notice and at any time in connection with
any of the Connected Services. In the event of termination, you are no
longer authorized to access those Connected Services, and the restrictions
imposed on you with respect to the Content, and the disclaimers,
indemnities, and limitations of liabilities set forth in these Terms
shall survive termination.

Connected shall also have the right without notice and at any time to
terminate some or all Connected Services or any feature or portion
thereof, or any products or services offered through them, or to
terminate any individual’s right to access or use of the Connected
Services or any feature or portion thereof.

3. COMPLIANCE WITH LAWS

You agree to comply with all applicable laws, statutes, ordinances, and
regulations regarding your use of the Connected Services and your purchase
of products or services through them.

4. CONTENT

The text, images, photographs, graphics, logos, illustrations,
descriptions, data, and other material provided by Connected on or through
the Connected Services, as well as the selection, assembly, and
arrangement thereof, are referred to collectively as the “Content”. The
Content may contain errors, omissions, or typographical errors or may be
out of date. Connected may change, delete, or update any Content at any
time and without prior notice. Connected do its best to ensure the
information on the site is complete, accurate and current. The Content
is provided for informational purposes only and is not binding on
Connected in any way except to the extent it is specifically indicated to
be so. Unless otherwise noted, all Content is protected by copyrights,
trademarks, service marks, and other proprietary rights that are owned
by Connected or by third parties that have licensed their use to Connected.
You may view and use the Content only for your personal information and
for shopping and ordering on or through the Connected Services, and for no
other purpose, and you shall retain intact all copyright and other
proprietary notices. Except as provided in the foregoing, Connected does
not grant to you or any person any right to use, reproduce, copy,
modify, transmit, display, publish, sell, license, create derivative
works, publicly perform, or distribute by any means, method, or process
whatsoever, now known or hereafter developed, any of the Content on or
transmitted through the Connected Services, including without limitation
by transferring, downloading, or otherwise copying any Content onto any
disk drive or other storage medium. Any use of the Content, except as
specifically permitted in these Terms or as otherwise expressly
permitted in the Content or in a writing signed by Connected, is strictly
prohibited. Despite Connected efforts, however information on the site may
occasionaly be inaccurate, incomplete which
could be due to any reason. All specification, product, descriptions and
prices of products on the site are subject to change at any time without
notice. We make all reasonable efforts to accurately display the
attributes of our products, including the applicable colors, design.
However, the actual color & design you see will depend on many
factor not limited to your computer system, picture resolution, and we
cannot guarantee that you will accurately display such color /
design. Connected do not warrant the accuracy or completeness of the
information, context or materials provided through the site.

5. LINKED THIRD PARTY SITES

Links to other Internet sites operated by third parties, including
Connected sellers, do not constitute sponsorship, endorsement, or
approval by Connected of the content, policies, or practices of such
linked sites. Linked sites are not operated, controlled, or maintained
by Connected, and Connected is not responsible for the availability,
content, security, policies, or practices of linked sites, including
without limitation privacy policies and practices. Links to other sites
are provided for your convenience only, and you access them at your own
risk.

6. BUYER AND SELLER TRANSACTIONS

Through the use of the connectedapp.ae service, buyers and sellers will
create legally binding contracts for the sale of goods and services.
Both parties are expected to fulfill the arrangement for the sale of
goods and or services.

Seller Product listing in Connected application shall not contradict with
Connected policy of the prohibited list and other criteria listed within
Terms and Conditions.

Seller are not allowed to add and sell Any item that fall under the UAE
federal/local law/regulation/degree/decision of not authorized to sell
within UAE in any form”. Seller are responsible to ensure this
compliance.

Shop policy and Products shall strictly avoid any restriction of selling
due to racism not limited to nationality/religious/colors.

While Connected takes precautionary measures to ensure the identity and
validity of users who sign up electronically to use the site service, we
cannot and do not confirm the identity of all parties who use the
connectedapp.ae service. We suggest all users employ common sense and
encourage users to contact Connected to report any and all suspicious
behaviour or misappropriation of the site service. Connected does not
control the content posted by users. If you find content presented by
users that you deem offensive, harmful, or derogatory, you may contact
us via info@connectedapp.ae. Connected provides an open community and embraces
the free speech of users on the site within the limitations set forth in
this T&C and decisions made by connectedapp.ae staff.

Seller shall follow Connected guidelines for all items listed under
Connected categories not limited to:

– All products shall be handmade or assembled by user using any manual /
tool / manufacturing method

– All items shall not have any Intellectual property violence of any
brand, logo, design of other products

Following items will be considered direct breach of Connected guidelines
of handmade not limited to:

– list and sell of purchased items without any assembly or tailoring

– list and shell of items that not falling under Connected product
categories.

7. PRICES; ORDERS

Connected will add shipping and handling fees and applicable sales/use tax
on top of the price which the buyer will bear. All our shipping fees are
calculated based on the volumetric weight of the product. The volumetric
weight of a product is kilograms. Shipping and delivery fees subject to
the delivery company Connected engaged with. Connected reserves the right
without prior notice to discontinue or change specifications and prices
on products and services offered through the Connected Services without
incurring any obligation to you. Descriptions of, or references to,
products or services offered by the Connected Services do not imply
endorsement of that product or service, or constitute a warranty, by
Connected. The receipt by you of an order confirmation does not constitute
Connected’s acceptance of an order. Prior to Connected’s acceptance of an
order, verification of information and approval of the order may be
required. Connected reserves the right at any time after receipt of your
order to accept or decline your order, or any portion thereof, even
after your receipt of an order confirmation from Connected, for any
reason. Connected reserves the right to limit the order quantity on any
item and to refuse service to any customer without prior notification.
If a product or service is listed at an incorrect price due to supplier
pricing information or typographical error, Connected shall have the right
to refuse or cancel orders placed for the product or service listed at
the incorrect price, regardless of whether the order has been confirmed.
The risk of loss and title for all products purchased by you and shipped
by Connected pass to you upon Connected’s delivery to the carrier for
shipment. The risk of loss and title for all products purchased by you
and shipped directly by one of Connected’s sellers pass from such
sellers to you upon such sellers’s delivery to the carrier for
shipment.

8. DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE connectedapp.ae SITE
AND CONTENT

Connected makes no warranties or representations whatsoever with respect
to the Connected services or any linked site or its content, including the
availability of any site or the content, information, and materials on
it or the accuracy, completeness, or timeliness of that content,
information, and materials. Connected also does not warrant or represent
that your access to or use of the Connected services or any linked site
will be uninterrupted or free of errors or omissions, that defects will
be corrected, or that the Connected services or any linked site is free of
computer viruses or other harmful components. without limiting the
foregoing, all content provided on or through the Connected services is
provided to users “as is,” with no warranty of any kind, either express
or implied, including without limitation implied warranties of
merchantability and fitness for a particular purpose, title,
non-infringement, security, or accuracy. the “as is” condition of
content is expressly made a condition of any transaction arising through
or as a result of the Connected services. please note that some
jurisdictions may not allow the exclusion of implied warranties, so some
of the above exclusions may not apply to you. check your local laws for
any restrictions or limitations regarding the exclusion of implied
warranties. under no circumstances shall Connected , its suppliers, or
their respective directors, officers, employees, or agents be liable to
you or to any third party for any direct, indirect, consequential,
incidental, special, or punitive damages, whether in contract or in
tort, including negligence, arising in any way out of access to or use
of or inability to access or use any of the Connected services or any
linked site or its contents, including without limitation lost profits,
business interruption, or loss of programs or other data on computer
systems or otherwise, even if Connected is expressly advised of the
possibility of such damages.

9. DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS AND SERVICES

Connected wants you to be completely satisfied with your purchase through
the Connected services. since the nature of the business and service are
unique and homemade the return policy might differ per registered
sellers. to find out the exact policies check the page of the
sellers shop on connectedapp.ae. in the event of a dispute please
contact Connected as per contact detail in the website or application. all
products and services sold by seller using Connected platform (website and
application) are subject to any applicable warranties and
representations of their respective shop shop policies of each seller.
accordingly, Connected makes no representation or warranty with respect to
any product or service sold. except as expressly stated herein, Connected
expressly disclaims all warranties, express or implied, of any kind with
respect to products and services sold through the Connected services,
including without limitation implied warranties of merchantability and
fitness for a particular purpose.. check your local laws for any
restrictions or limitations regarding the exclusion of implied
warranties. under no circumstances shall Connected , its suppliers, or
their respective directors, officers, employees, or agents be liable to
you or to any third party for any indirect, consequential, incidental,
special, or punitive damages, including without limitation lost profits
and business interruption, whether in contract or in tort, including
negligence, arising in any way from any product or service sold or
provided through the Connected services, even if Connected is expressly
advised of the possibility of such damages. in no event shall Connected ‘s
liability exceed the price you paid for the product or service that is
the subject of the claim.

Connected is not liable for any relation or relation’s consequences occur
between the platform user’s either within / outside the platform which
may result to any legal liabilities.

This disclaimer of liability applies to any damages or injury caused by
any failure of performance, error, omission, interruption, deletion,
defect, delay of operation or transmission, communication line failure,
theft or destruction or unauthorized access to, alteration of, or use of
record, whether for breach of contract, tortious behavior, negligence,
or under any other cause of action. customer specifically acknowledges
the service and product purchased through Connected is not liable for the
defamatory, offensive or illegal conduct of other customers or third
parties and that the risk of injury from the foregoing rests entirely
with customers.

Connected provide channel of communication betweem buyer and seller for
any inquires and transaction followup, however Connected does not warrant
the response within specific number of day(s) or time. Connected do not
warrant ability to solve any inquiries/complaint raised between buyer
and seller. Connected shall approve each shop before listing / activating
it on the site. Approval process may take several day(s). Connected not liable to
inform the seller of reason of not approving the shop and deactive the
shop.

Connected not liable to any failure to any service within Connected platform
due to third party engagement or dependencies not limited to: delivery
delay, payment gateway failure, un updation of the request status within
platform due to technology issue.

Buyers and Seller responsible to provide correct information to ensure
process of payment , delivery, report, communication, Connected customer
service response to inquiries and any other service within Connected
platform.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Connected, Connected ‘s
buyers, and their affiliates and related entities and their respective
directors, officers, employees, and agents from and against all claims,
losses, damages, liabilities, and costs (including without limitation
reasonable attorneys’ fees and court costs), arising out of or relating
to your breach of these Terms or your access to or use of the Connected
Services. The foregoing indemnification obligation shall survive
termination of these Terms and the operation of the Connected Services or
any product or service provided to you arising out of or relating to
your use of the Connected Services.

11. SUBMISSIONS

Except as otherwise expressly provided herein or in Connected ‘s separately
posted Privacy Statement, any communication or material you transmit to
Connected through the Connected Services by electronic mail or otherwise,
including without limitation any contest or sweepstakes entries, images,
photographs, video files, audio files, essays, questions, comments,
suggestions, or any ideas for features, modifications, enhancements,
refinements, products, technologies, content, offerings, promotions,
strategies, or product feature names, or any related documentation,
artwork, computer code, diagrams, or other materials (collectively,
“Submissions”), is and will be treated as non-confidential and
non-proprietary and may be used by Connected , Connected , or their
affiliates or related entities for any purpose, including without
limitation reproduction, modification, disclosure, transmission,
publication, broadcast, and posting, and for advertising, publicity, or
promotional purposes in any media without further permission, consent,
payment, or other consideration, unless prohibited by law. Furthermore,
Connected, Connected , and their affiliates and related entities are free to
use any Submissions contained in any communication you send to Connected
through the Connected Services for any purpose whatsoever, including
without limitation developing, manufacturing, and marketing products or
services using information contained in such Submissions. Connected has no
obligation to review, consider, or implement your Submission, or to
return to you all or part of any Submission for any reason.

12. MOBILE SERVICES

The Connected Services may include certain services that are available to
you via your mobile phone or other mobile device if you have subscribed
to them, including the ability to use your mobile device to place
orders, receive and reply to messages from Connected, and access certain
other features (collectively the “Mobile Services”). Although Connected
does not charge you for these Mobile Services, your mobile carrier’s
normal messaging, data, and other rates and fees will still apply to
your use of the Mobile Services. In addition, downloading, installing,
or using certain Mobile Services may be prohibited or restricted by your
mobile carrier, and not all Mobile Services may work with all carriers
or devices. Therefore, you are responsible for checking with your mobile
carrier to determine if the Mobile Services are available for your
mobile devices, what restrictions, if any, may be applicable to your use
of the Mobile Services, and how much they will cost you. By using the
Mobile Services, you agree that Connected may communicate with you by SMS,
MMS, or other electronic means to your mobile device and that certain
information about your usage of the Mobile Services may be communicated
to Connected. In the event you change or deactivate your mobile telephone
number, you agree promptly to update your mobile subscription account
information to ensure that the messages Connected intends to send to you
are not sent to another person who acquires your former mobile telephone
number. The number of Text Alerts you’ll receive will vary based on your
selections and the frequency that you place orders with Connected.

13. PRIVACY POLICY

Connected is committed to maintaining the privacy of our members and
ensuring the personal information you provide to us is secure. Connected
needs to process the buyers’ and sellers’ personal data to run our
business and provide you with the Services. By accepting our Terms of
Use, you are confirming that you have read this policy and consent to us
using your information in the ways we describe. If you don’t want us to
collect or process your personal information in the ways described in
this policy, you shouldn’t use the Services. We are not responsible for
the content or the privacy policies of any of our members, third-party
websites, or third-party apps. We use the information that we gather
from users in several ways. For example, if you purchase an item, we’ll
share your shipping information with the seller; we could use and share
your forum suggestions to improve the Services; we use data analytics
and work with certain third-party service providers to ensure site
functionality, to improve the Services, and for targeted online and
offline advertising and marketing; and of course, we use your email
address to communicate with you.. To use the Services, you need to
provide us with a valid email address, and for Services that require
registration, a name associated with your account that you can choose
and that represents your identity on Connected. You may review and change
that name through your account settings. You need to provide this
information to enable us to provide you with the Services. Depending on
which services you choose to use, additional information, such as
billing and payment information (including billing address, telephone
number, credit card information), a telephone number, and/or a physical
postal address, may be necessary for us to provide a particular service.
You are not required to provide us with this information to sign up, but
we will need it to provide certain services. For example, we need a
physical postal address if you are buying something on the Site for
delivery.

You can choose to provide and publicly display your full name and other
personal information (such as birthday, gender, location) in connection
with your account and activity. If you do not want this additional
information displayed publicly, you can remove it through your account
settings. The name associated with your account, which you may review
and change in your account settings, is publicly displayed and connected
to your Connected activity.

Connected have the right to share customer information to any third party
Government agencies for any reason not limited to: Security, regulation,
law.

connectedapp.ae will take all the Precaution possible to protect and
maintain the privacy of the information on our platform components.
However, in case of any breach not limited to cyber-attack, malware
infection, cloud hosting platform data breach and any other form of
electronic related weakness, then Connected are not responsible and liable
for it.

Connected have the right to share seller/buyer information to any third
party which may require to enhance the service of the Connected service
not limited to: performance test of the application, process of the
service such as payment gateway, delivery company & messaging
gateway to send sms.

The website uses cookies, web beacons and similar technical tools to
collect information about your access to the website and the services we
provide. Please be aware that restricting cookies will have an impact on
the functionality of the website and may prevent you using the services.
Cookies are pieces of information which include a unique reference code
that a website transfers to your device to store and sometimes track
information about you. A number of cookies we use last only for the
duration of your web session and expire when you close your browser.
Other cookies are used to remember you when you return to the website
and will last for longer.

14. REFUNDS & RETURNS

By signing up to sell on Connected, the seller agrees to provide refunds
to buyers who do not receive their products; received the product too
late; or the products are not as described, as outlined below:

Non-Delivery: If the buyer does not receive an item, as outlined
below, the seller must provide a refund:

  • The buyer does not receive the item ordered because the item was
    never sent.
  • The buyer does not receive the item because it was not sent to the
    address provided on Connected.
  • There is no proof the item was shipped to the address.

Not as Described: If the buyer demonstrates that one of the
following are true, the seller must provide a
refund:

  • An item is not as described if it is materially different from the
    listing description or photos.
  • The item received is a different than what displayed and described
    on the shop and not limited to color, model, version, or size,
    ingredients
  • The item has a different design or material.
  • The item was advertised as authentic but is not authentic.
  • The seller failed to disclose the fact that an item is damaged or is
    missing parts.
  • The quantity of items you ordered was not what was received.
  • The condition of the item is misrepresented. For example, the
    description at the time of purchase said the
    item was “new” and the item is used.

Late Delivery refer to receive the product later than seller agreed
to prepare/deliver as per timeline provided for the product
preparation as per shop & product policy:
If the buyer
provides proof that all these conditions have been met, the seller must
provide a refund:

  • The item(s) were ordered for a specific date or event.
  • The item(s) are rendered useless after that date
  • The seller did not ship the item(s) according to their processing
    time or the date agreed upon in Conversations.

15. Promotion and Discount

Connected shall have right to design any program related to promotion for
buyer, discount policy on seller, promotion program to be followed by
seller. Seller shall follow any promotion and discount program requested
by Connected. Connected shal have right at any time and without prior notice
to add, amend and change those promotion programs.
Connected shall have right to design any program related to Tier and
displaying seller as per Connected policy not limited to : first display,
prioritize the seller shop, promote seller shop on Connected social media
or website or any other media channels.
Sellers can design their own discount program using the discount feature
for the sellers. Seller shall not offer any discount that does not
compliance with UAE economic of department rule for discount.

16. FOOD PRODUCTS

Connected does not sell any food item listed on the website directly, we
collect payments only as an agent of the seller and as such we do not
guarantee any item listed on the website or any transaction between a
buyer and seller. We have no control over and do not guarantee the
quality, safety or legality of items advertised, the truth or accuracy
of users’ listings, the ability of sellers to sell items, the ability of
buyers to pay for items, or that a buyer or seller will actually
complete a transaction or return an item. Connected are not liable for any
impact or health consequences such as poison, or may lead to death to
people post eating any of the food purchased from Connected seller due to
any reason. Connected are not liable for any impact or health consequences
such as poison, or may lead to death to people post eating any of the
food purchased from Connected seller due to seller didn’t explain the
ingredients of food.

17. HEALTH & BEAUTY PRODUCTS

Makeup, Cosmetics and Health products have a strict once opened have a
strict no refund / exchange policy.

Connected does not take any responsibility for health and beauty products
sold on the site nor it does it guarantee the use, effectiveness or
safety of such products as advertised by the seller.

Connected does not take any responsibility for health and safety due to
buying and usage of any health & beauty products from the seller on
Connected application, nor it guarantee the use , impact on
health/skin/body, consequences of the use on body health.

18. Payment

Connected Payments allows buyers and sellers to use various forms of
payments options on Connected, and Connected’s mobile apps and other
services. Connected Payments users can pay with and accept payment by
credit card and cash.
Connected shall have right to add any new payment method or remove
existing options.
This policy explains all of your rights and obligations when using
Connected Payments.
The Connected Payments Policy (or the “Policy”) sets out your rights and
responsibilities when you use Connected Payments on Connected’s services
(we’ll refer to connectedapp.ae, Connected’s mobile apps, and other services
as our “Services”),
Connected Payments allows sellers to (a) accept payment by authorized
credit and debit card transactions and cash.
Payments are transferred twice, mid and end of the month for completed
orders as per your choice, on your bank account, which is a free
transfer or via exchange (20 dirhams fee).

Holds and Delays

Connected have those funds deposited into a seller’s designated bank
account within 30 days from receiving cash amount. Connected shall
transfer the cash back to sellers account as per customer confirm
receive of the item and confirm satisfaction in the Connected application.
In some cases, deposits to a seller’s bank accounts could be temporarily
delayed by an issue at Connected, Connected’s third-party service providers,
or a seller’s bank. We’ll do our best to communicate with any affected
seller as soon as we can.
Connected not liable for any liability of delay transfer due to third
party dependencies such as bank, Delivery Company. Connected not liable to
refund the seller of the amount lost due to third party not limited to:

– Theft the amount by the delivery couriers

– Bank error

If we believe that a seller’s actions may result in buyer disputes,
chargebacks, or other claims, then we may, in our sole discretion, put a
hold, deposit delay, reserve on the seller’s payment account balance

A hold may be put on funds associated with a particular transaction if
there is a dispute or investigation related to the order, for the
shorter of: (a) 180 days after the estimated delivery date, or (b)
completion of any investigation regarding the seller’s actions.
Deposit delays are defined as the number of days between a sale and the
day the net amount from the sale becomes available for deposit, provided
the payment has been completed. A deposit delay may be between 0 and 180
days. A deposit delay is applied across all transactions for a seller
and the number of days is reflected in each seller’s payment account.
If Connected places a hold, deposit delay, or reserve on a seller’s
account, we’ll do our best to communicate with the affected seller as
soon as we can.

We always work hard to avoid and minimize any delays. However, please
note that Connected is not obligated to refund any fees or reimburse any
expenses due to holds or delayed deposits
It is the seller’s sole responsibility to update their bank account
information to receive the funds. If a seller fails to update the
information to claim the funds within a certain period of time, Connected
will escheat the funds to the relevant government authority in order to
comply with escheatment laws.
Sellers shall followup and suite the third party for any financial lost
due to third party once confirmed by Connected.

B. Fee Amount. Connected will charge Payment Processing Fees of 3%:
Connected Payments is only available to sellers who used legitimate and
authorized credit card account.
Sellers may use Connected Credit card Payments for the sale of items
listed on Connected’s Services, and agree to ship sold items once a
payment transaction is complete and reflected in their payment account.
Connected reserves the right to terminate a seller’s access to Connected
Payments if the seller uses Connected Payments in any other manner.
Buyer may use Connected Cash Payments for the Purchase of items listed on
Connected’s Services, and seller shall agree to transfer the amount once
ship sold items is complete and accepted by the buyer.
Connected has engaged third-party service providers to perform many of the
services related to payment processing, including payment gateway, cash
pick up and delivery to Connected by shipment couriers. By using a
third-party service, you may also be subject to an agreement with the
third party such as payment gateway T&C.
If Connected receives notice that your shop’s content or activity violates
a third party’s service agreement, we may at our sole discretion take
action against your account to comply with their policies. Such actions
may include canceling a transaction, disabling listings from your shop,
suspending your selling privileges, or removing certain payment methods.
The provider and processing time for your payment will vary based on
many condition.
Connected may share your personal or transactional information with those
third-party service providers when it’s necessary to process payments.

19. VAT

Connected is registered for VAT and complies with the UAE’s VAT
regulations. As such, ASKHAAK will surcharge per item at checkout, which
will be visible to buyers who will be able to see the cost of their item
in addition to the 5% VAT calculated at checkout. Connected charges are
pertaining to internal policy & decision, therefore it may change at
any time without notice. The buyer will pay the overall price plus 5%
VAT and Connected will undertake to submit the VAT to the relevant
authorities.

Connected is neither responsible nor can provide legal counsel on the VAT
status and obligations of sellers about sellers’ offline sales through
non-Connected channels.

20. MISCELLANEOUS

These Terms constitute the entire agreement of the parties with respect
to the subject matter hereof and supersede all previous written or oral
agreements between the parties with respect to such subject matter. No
waiver by Connected of any breach or default hereunder shall be deemed to
be a waiver of any preceding or subsequent breach or default. If any
provision of these Terms shall be unlawful, void, or for any reason
unenforceable, then that provision shall be deemed severable from the
Terms and shall not affect the validity and enforceability of any other
provisions of the Terms. The headings and captions in these Terms are
intended for convenience only and shall in no way affect the
interpretation of the Terms.

Connected shall not be liable for any non-performance or delay in
performance caused by any act beyond its reasonable control, including
without limitation acts or omissions of third parties, unavailability of
supplies, equipment failure, war, strikes, lock-outs, fire, flood, or
any other Act of God, any law, regulation, ordinance, or other act or
order of any court, government, or governmental agency, or delays,
unavailability, errors, or other failures of the Internet or other data
networks.

21. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the
laws of Dubai, UAE, without regard to conflicts of law provisions.
Additionally, any claims brought against Connected shall be governed by
and construed in accordance with the laws Dubai, UAE. Sole and exclusive
jurisdiction for any action or proceeding arising out of, or related to,
this Agreement, use of the Connected Services, or any orders placed, or
products or services purchased through any of them, shall be in the
state or federal courts located in Dubai, UAE.

22. INTELLECTUAL PROPERTY

The site and all of its materials, including but not limited to its
software or HTML code, script, text, mobile application code, text,
artwork, design, logo, photographs, images, video, audio, feature
(collectively “materials”) are protected by copyright laws and other UAE
law and treaties and aare property of Aksshak or its licensors. You may
not copy, reproduce, publish, transmit, distribute, perform, display,
post, modify, create derivative work from, sell, license or otherwise
exploit the site or any of its materials without our prior written
permission. You many not access or use the site for any competitive or
commercial purpose, nor may you perfmit any copying oof our materials.
Any unauthorized copying, alternation, distribution, transmission,
performance, display or other use of these materials is prohibited.
Connected reserves all rights not expressly granted as applicable.

23. ACCEPTABLE USE

User’s use of the Sites, any Content, and any information provided by
the User including user names and passwords, addresses, e-mail
addresses, phone number, financial information (such as credit card
numbers), information related to a Connected Card or employer name (“User
Information”) transmitted in connection with the Sites is limited to the
contemplated functionality of the Sites. In no event may the Sites be
used in a manner that

  • harasses, abuses, stalks, threatens, defames, or otherwise infringes
    or violates the rights of any other party (including but not limited
    to rights of publicity or other proprietary rights);
  • is unlawful, fraudulent, or deceptive;
  • provides sensitive personal information unless specifically
    requested by Connected,
  • includes spam or any unsolicited advertising; (e) uses technology
    or other means to access Connected or Content that is not authorized
    by Connected;
  • uses or launches any automated system, including without
    limitation, “robots,” “spiders,” or “offline readers,” to access
    Connected or Content;
  • attempts to introduce viruses or any other computer code, files, or
    programs that interrupt, destroy, or limit the functionality of any
    computer software, hardware, or telecommunications equipment; (h)
    attempts to gain unauthorized access to Connected’ computer network or
    user accounts;
  • encourages conduct that would constitute a criminal offense or that
    gives rise to civil liability;
  • violates these Terms;
  • attempts to damage, disable, overburden, or impair Connected’ servers
    or networks;
  • impersonates any person or entity or otherwise misrepresents your
    identity or affiliation with another person or entity; or
  • fails to comply with applicable third party terms (collectively
    “Acceptable Use”). Connected reserves the right, in its sole
    discretion, to terminate any User License, terminate any User’s
    participation in the Sites, remove Content, or assert legal action
    with respect to Content or use of the Sites, that Connected reasonably
    believes is or might be in violation of these Terms, or Connected
    policies including the Connected Card Terms and Conditions. Connected’
    failure or delay in taking such actions does not constitute a waiver
    of its rights to enforce these Terms.Last updated: April 26, 2021